All-in-one transactional communications service
Data Transformation
Document Design
Dataprint has core expertise and an enviable track record of redesigning transactional communications that improve your customer’s experience, align with brand, and reduce direct and indirect communication costs. If you feel your business needs to change, or your transactional communications aren’t doing the job, move to Dataprint.
Programming Services
Our development team leads our point of difference. We can take your system-produced data – XML, Txt File, or CSV – and turn it into modern, multi-channel communications that are on brand, easy to understand, and reduce costs. The more complex your data sources and requirements are, the more our development team will shine.
Print to Mailbox
Print to Snail Mail
Our print and mail document factory has been built around a Gartner methodology – the Automated Document Factory (ADF). Every page of every single mail packet we produce is tracked and audited against your data. Any doubts about a packet and it is diverted, destroyed, regenerated and channelled through the process again. This is repeated until the system shows that your total mailing is 100% correct. This capability is supported by cutting edge technology from Pitney Bowes and Fuji Xerox.
Postal Solutions
There are two significant postal operators in New Zealand that deliver mail to household addresses – NZ Post and DX Mail. We have an excellent working relationship with both organisations. DX Mail is also a sister company.
We look at your requirements and design a postage solution that best meets your needs, is the most cost effective and also provides the fastest delivery.
Email Solutions
Print and mail are an important part of our multi-channel business, but we also communicate through email and text messaging. 40% of the communications we manage are electronic. Our capability is underpinned by Dataprint product @Xpress, which produces trackable device-friendly emails. We audit which email components the customer has opened, and follow up. For example, that means, your customer opens a link to a new promotion, they get an automatic response.
When you communicate with another business, you’ll get document formats that are compatible with your customer’s invoice scanning. Your data can also be translated to a specified format compatible with your client’s ERP platform.
Document Archival
Dataprint’s SABER is a cloud-based document archival and retrieval system. When one of your customers queries an invoice or statement, or requests a copy, your staff can respond to the customer using our system. SABER is scalable, so there is no limit to how many users can access the system. It can stand alone or can be accessed through an API plugged into your CRM or ERP system.
Customer Portal
When SABER is custom branded it can become a portal for customers to access their accounts, view current and historical invoices or statements, pay bills, do their own reporting and produce their own CSV files.
SABER has also been integrated with well-known small business accounting packages such as Xero and MYOB. If you want to host the customer portal yourself and access some of SABER’s features, you can do this through the API.
Securely manage “Ad hoc” documents that require mailing - and make a 40% saving with the benefits of bulk mail.
If you’re producing documents in-house, you may be opening yourself up to privacy risks.
inMotion enables you to load documents to a secure cloud-based website, to be printed and sent.
You’ll save 40% on postage - the documents will always comply with bulk mail requirements and access technology that reduces costs and better manages privacy risks
