Digital Communications
Streamline customer communications with our email solution @xpress
Why use @xpress for customer emails?
Seamless integration
Our @xpress solution seamlessly integrates with your existing communication systems and customer databases. This means you can effortlessly pull customer information, order histories and other vital data into your emails, ensuring that each communication is personalised and relevant.
Automation and templates
Streamline your routine customer communications with standardised templates or create dynamic email templates for order confirmations, shipping updates, appointment reminders and more. You can even automate the sending of these messages, to save time and eliminate human forgetfulness.
Personalisation and customisation
Using @xpress enables you to personalise messages with the customer's name, account information and purchase history. This level of customisation enhances the customer experience and reinforces your brand.
Optimised management
Every Digi-Mail mail-out is archived. Your people can search and find previous communications easily. If you use Digi-Mail Pro, reports can be generated to capture every data point of every mail-out.
Analytics and insights
Track the performance of your customer emails with built-in analytics. Monitor open rates, click-through rates and conversion metrics to gain insights into what works best. Use this data to refine your communication strategy continuously.
Mobile optimisation
With an increasing number of customers checking their emails on mobile devices, it's crucial that your communications are mobile-friendly. Dataprint @xpress ensures your emails are responsive and look great on screens of all sizes.
Security and compliance
Protect sensitive customer data with advanced security features. Our @xpress email solution is designed to adhere to industry-specific compliance standards, giving you peace of mind when sending financial or healthcare-related communications.
Scalability
Whether your organisation is small or large, @xpress can scale with your needs. Send hundreds or thousands of emails effortlessly, without worrying about performance or deliverability issues.
24/7 Support
We understand that your customer communications are critical. That's why our dedicated support team is available 24/7 to assist with any issues or questions your team might have.
Easier accounting
Cost code reporting enables you to on-charge each mailing to the respective internal cost centre.
