Digital Communications

Streamline customer communications with our email solution @xpress

Email is a quick and cost-effective way to handle routine customer communications, provided you’re using a solution that’s customised to your specific needs. An off-the-shelf or cloud digital communications platform probably won’t be a perfect fit, but a tailored solution like Dataprint @xpress ensures you don’t have to compromise on presentation, accuracy of delivery and reporting. Whether you’re after a bulk email solution or simply a better way to handle low volume emails, @xpress can be fine-tuned to do exactly what you require.

Why use @xpress for customer emails?

Seamless integration

Our @xpress solution seamlessly integrates with your existing communication systems and customer databases. This means you can effortlessly pull customer information, order histories and other vital data into your emails, ensuring that each communication is personalised and relevant.

Automation and templates

Streamline your routine customer communications with standardised templates or create dynamic email templates for order confirmations, shipping updates, appointment reminders and more. You can even automate the sending of these messages, to save time and eliminate human forgetfulness.

Personalisation and customisation

Using @xpress enables you to personalise messages with the customer's name, account information and purchase history. This level of customisation enhances the customer experience and reinforces your brand.

Optimised management

Every Digi-Mail mail-out is archived. Your people can search and find previous communications easily. If you use Digi-Mail Pro, reports can be generated to capture every data point of every mail-out.

Analytics and insights

Track the performance of your customer emails with built-in analytics. Monitor open rates, click-through rates and conversion metrics to gain insights into what works best. Use this data to refine your communication strategy continuously.

Mobile optimisation

With an increasing number of customers checking their emails on mobile devices, it's crucial that your communications are mobile-friendly. Dataprint @xpress ensures your emails are responsive and look great on screens of all sizes.

Security and compliance

Protect sensitive customer data with advanced security features. Our @xpress email solution is designed to adhere to industry-specific compliance standards, giving you peace of mind when sending financial or healthcare-related communications.


Whether your organisation is small or large, @xpress can scale with your needs. Send hundreds or thousands of emails effortlessly, without worrying about performance or deliverability issues.

24/7 Support

We understand that your customer communications are critical. That's why our dedicated support team is available 24/7 to assist with any issues or questions your team might have.

Easier accounting

Cost code reporting enables you to on-charge each mailing to the respective internal cost centre.

Talk digital communications with us

Ready to take your customer communications to the next level? Contact us today to learn more and request a walk-through of @xpress. Contact us for a demonstration.