SMS Communications
Connect with recipients at the right time with SMS
SMS is a highly effective channel for improving engagement and the overall client experience. Dataprint’s SMS solution integrates easily into existing communication workflows, enabling organisations to use SMS alongside email and physical mail as a timely prompt that directs the recipient to important information that might otherwise be missed in a busy inbox or letterbox.
Benefits of SMS messages
SMS is one of the fastest ways to reach a recipient, there’s no login or app required, it lands directly on their phone.
SMS can be used to direct recipients to further information on your website or in their inbox, acting as a prompt that brings attention to important messages.
SMS offers a clear and recognisable channel for important communications, helping recipients quickly identify and prioritise key messages.
Most SMS messages are opened within minutes of being received, making them ideal for reminders and important notices.
SMS works effectively alongside other touchpoints such as email and print and can be automated and integrated into existing workflows.
Why engage Dataprint for SMS delivery?
Dataprint manages high-volume, secure customer communications for organisations across New Zealand. Its multi-channel capabilities help organisations deliver more effective communication by combining email, print, and SMS.
A single communication partner
Manage print, email, document archiving and SMS through a single provider, with consistent processes and greater visibility across channels.
Secure by design
Built on established data handling and compliance processes, ensuring customer information is managed securely across every message and channel. SMS communications can be managed in line with consent, privacy, and regulatory requirements, as part of Dataprint’s broader communication framework.
Smarter, automated follow-ups
Trigger SMS reminders based on real events — whether an email hasn’t been opened, a due date is approaching, or a payment is overdue — helping improve response rates without manual effort.
Reduced operational workload
Outsource the execution of communication workflows, freeing up internal teams while maintaining consistency and improving the client experience.
Organise an SMS Communications Consultation
Find out how SMS can improve recipient engagement and support your communication workflows.