Transactional and Direct Communication Services
Services Include
Customer Data Capture
Design - Transactional document design
Programming – Translating your data to produce your documents
Data management – Data and address cleansing
Physical Document Creation
Print - Digital full colour variable printing
Inserts - Intelligent and full-integrity mail insert processing – Direct Connect
Delivery - Postage and distribution
Electronic Document Creation
Distribution - Electronic document distribution
Capture - Document scanning and data capture
Online archival services - Integrate with your key customer touch points
Additional Data Services
Payments - Online customer bill payments
Campaigns - Response processing, measurement and reporting
Online bill hosting - For customer self service
Our work is supported by Magnify, our business improvement model. This ensures projects and transitions to Dataprint deliver remarkable outcomes for your business.
We make sure we understand what success looks like to you and focus our conversations on understanding your internal efficiencies. As a result, you’re more effective in adding value to your customer relationships.
All of our engagements are driven by Magnify, starting with defining outcomes, then process mapping the situation to gain a clear understanding of where the gaps are. The final component delivers a solution that bridges the gaps.
Magnify is a constant cyclical process – it’s about understanding your business and keeping what we provide fresh and relevant at all times.
There is always a business risk when transitioning to a new mailhouse. Out of more than 70 corporations who have recently transitioned to Dataprint, each transition was delivered on time, on budget, and without major issues.
This isn’t just because our world-class staff are the very best at what they do- it’s also because they work closely with your key people, every step of the way.
Data Management
We have an on-going responsibility to manage your data – and we take this seriously. Our leading-edge systems protect your data against internal and external threats, and we keep only that data needed to directly provision our services. If we don’t need the data, it is securely destroyed.
Brand Management
Often your transactional communications are the only regular touchpoint you have with your customers. That’s why we see ourselves as your brand guardians. This extends from redesigning your brand to managing your on-going communications – they’ll ensure everything we do is accurate, timely, and immaculate.
Process Management
Our systems, processes, technology and people are world class. We closely follow the Gartner recommended system for managing sensitive documents – Automated Document Factory. Very few operations in the New Zealand market can claim this – it’s one of the things that sets us apart.
Looking after our world
Does your company care about the environment? We do too.
We are committed to business sustainability in all our activities and products. In fact, in 2015 we achieved Enviro-Mark Diamond Certification, which is equivalent to the world standard ISO 14001 requirements. We stand as one of the few companies in New Zealand that have reached that certification.
How did we get there?
We include environmental considerations in everything we do. We minimise our waste and promote recycling, and we drive performance improvements by setting environmental targets.
